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ISO 9001 Quality Management System Beginner Guide

ISO 9001 Quality Management System Beginner Guide

A beginner-friendly, introduction to ISO 9001 or what is called QMS. Covers quality basics, certification, responsibilities, document control, daily quality rules, audits, and corrective action. Includes lesson quizzes and a final exam.

82 min 8 lessons Final exam

Course content

  1. 1

    What is a Quality Management System?

    Learn what quality, quality management, and a QMS mean.

    10 min 5 slidesIncludes quiz
  2. 2

    What is ISO 9001 and Certification?

    Understand ISO, ISO 9001, and certification.

    10 min 4 slidesIncludes quiz
  3. 3

    Your Role in the Quality System

    Employee responsibilities, Quality Policy, and training.

    10 min 4 slidesIncludes quiz
  4. 4

    Documents, Forms, and Records

    Controlled documents, forms, records, and corrections.

    12 min 4 slidesIncludes quiz
  5. 5

    Quality in Daily Work

    Customers, purchasing, production, calibration, and nonconforming product.

    12 min 4 slidesIncludes quiz
  6. 6

    Quality Audits

    Internal/external audits and how to answer questions.

    10 min 4 slidesIncludes quiz
  7. 7

    Corrective Action and Continual Improvement

    CAR system, corrective vs preventive, and raising issues.

    10 min 4 slidesIncludes quiz
  8. 8

    Putting It All Together

    Quick review before the final exam.

    8 min 3 slidesIncludes quiz